The way decisions are made (in an organization) are often as important as the decision itself.  This according to R. Sutton, Professor at Stanford University.  For example, leaders who waste employee’s time with sham participation (asking for opinions they plan to ignore) and keep revisiting decisions drain employee’s energy and undermine their confidence.  And some bosses focus all attention on making the right decisions–and none on implementation.  They forget that a decision by itself changes nothing.

For more information on how decisions are made in groups and teams, see the lesson on Decision Making.