Lesson-Up Blog

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Do IT technicians have a soft-skills problem?
2/4/2018
Yes – in two dimensions.  First, according to G. Layok of West Monroe Partners on January 23, 2018, 67% of HR professionals say they have held a talented IT person back due that person’s lack of soft skills.  Secondly, 43% of full-time employees reported that soft-skills issues have negatively affected working relationships with IT departments.  Communication barriers can silo these groups and stifle productivity.  Despite the importance of IT professionals in today’s high-tech environment, this skills gap is holding business back.  Businesses must take a two-pronged approach to training – one that not only develops technologists’ soft skills to effectively collaborate with the line of business, but also teaches business leaders a level of fluency to understand the technology side.

Solution?  Lesson-Up provides competency-based training on such needed skills.  Enroll today!
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