Hard skills are usually tangible.  Soft skills can be intangible.  That may be why some hard-skills trainers are put off by soft skills.  But as Lauren Smith of Federal Management Partners pointed out in Teaching the Intangibles in Training & Development magazine, online learning resources for teaching tangible soft skills need to:

> Demonstrate how learning will promote success on the job

> Use peers to endorse the training

> Break the skills into concrete learning modules with measurable learning objectives

> Use a variety of graphics and exercises

> Provide feedback throughout training

> Create opportunities to practice and hone the soft skills learned

Explore how www.Lesson-Up.net provides these resources for your training.